Order Information
Updated: December 12, 2023
Corporate Details
- Billing party depends on the supply location.
- Visit our official vendors page for corporate details.
Customization Services
- Tailored manufacturing for specific needs.
- Customizable parameters: material, form, structure, purity, size, treatment, solvent etc.
- Contact us for your specific requirements.
Discount Opportunities
- Bulk Purchases: Discounts for larger quantities. The more you buy, the less the unit price.
- Distributor Discounts: Special discounts for local distributors with regular purchases.
Distributors
- Connect with local distributors for personalized service and support.
Free Samples
- Available for regular industrial clients upon request.
Large Order Policy
- Applies to orders over $10,000 and when products are not in stock.
- Such orders are custom-made and non-returnable, unless the product does not meet the specifications agreed.
- Begin with a trial order to ensure product suitability.
- For details, contact contact(at)atomicles(dot)com.
Payment Methods
- Credit card for prompt and secure processing.
- Bank transfer option available.
- Transactions in USD, EUR, GBP and CNY. More currencies to be added.
- Local payment methods varying by country.
Purchase Orders
- Accepted from established companies.
- Include company details, contact information, and shipping address.
- Net 30 days payment terms.
- Send your PO to contact(at)atomicles(dot)com
Quotes and Proforma Invoices
- Upon request with billing/shipping details.
- EU clients need a valid VAT ID for tax-free orders.
Shipping
- Quick dispatch for in-stock items
- Lead times communicated upfront for out-of-stock items.
- Express air shipping for orders under 70 kg. Ground or cargo options for larger quantities.
- Choice of leading carriers like FedEx, UPS, DHL, TNT, and local options upon request.
- Freight collect option available. Provide us with your shipping account number.
- Global shipping capabilities from North America, Europe and Asia.
- Shipping terms varying based on the vendor.
Taxes, Fees and Duties
- International buyers cover customs and related fees.
- Check our Terms of Sale.
Technical Parameters
- Product information and/or documents (COA, SDS, etc.) available on product pages.
- Buyer must verify specifications before ordering.
- Some variations of the specifications are acceptable. Due to the nature of the products, the final specifications may slightly vary from batch to batch.
Thank you for your business. Contact us with any questions.